JAG is at the forefront of tackling damp, mould, and condensation issues across the UK housing sector.

We know that these problems can have significant impacts on health and quality of life, which is why our swift, thorough, and effective surveys make a real difference.

Our surveys are returned to clients within just 72 hours, with comprehensive reports including photos, key measurements, and SOR codes, ensuring contractors have the tools they need to start repairs promptly.

We provide a seamless process from report to remediation, with accurate diagnostics and enhanced communication between all parties including clients, customers, and contractors.

  • We have found that often whilst stock condition surveys provide information on the severity of the damp, mould and condensation within a property, there can still be a lot of work to be done to get to a place where the works can be scheduled and delivered.

    This still does not take into account the rising number of resident complaints and the pressure landlords are under to respond. Awabbs law brings a focus to the urgent rectification of damp, mould & condensation problems within properties via the DLUHC consultation paper issued on 9th January 2023. The proposal that emergency hazards must be rectified expediently becomes ever more critical.

  • Our team of Dew Point Professionals have put together a survey, that simplifies the process and gets our clients quickly to where they need to be - a survey document that shows all the issues, including accurate measurements, photographs and SOR codes and descriptions for all works required, ensuring that Contractors have all they need.

    Over the past year, we have carried out over 1000 surveys for Social Landlords across England. On a typical day, one surveyor will deliver 6-8 surveys with a turnaround time for a fully completed survey report (with units of measurement and SOR codes added) in 72 hours.

    Very quickly properties with issues and complaints, are ready to issue works.

  • Improved speed of response between reported issues, survey and remediation - Enhancing customer satisfaction

    Through enhanced customer satisfaction it will limit exposure to resident complaints which otherwise might lead to disrepair claims.

    The use of SOR codes and key units of measure will allow you and your contractors to be more precise with cost - Giving you better use of scarce financial resources.